Guide for Freshmen (Cohort 2026): Requesting verification certificate

The Department of Student Affairs guides 2026 Freshmen through the procedure for requesting Student verification certificate after completing enrollment. The procedure includes the following steps:

Military Service Deferment
Bank/Student Loans
Supplementing Documents (Scholarship applications, Visa applications, and other administrative procedures…)

TO BE ISSUED A STUDENT CONFIRMATION CERTIFICATE, K26 NEW STUDENTS PLEASE FOLLOW THESE INSTRUCTIONS:

Select “Submit support request” (Gửi yêu cầu hỗ trợ).
Fill in the fields:
- *Title : Update student information (Cập nhật thông tin sinh viên)
- *Priority : Medium priority (Độ ưu tiên trung bình)
- *Category/Field : Student Affairs – Student Account (CTSV – Tài khoản sinh viên)
- *Select Department : Department of Student Affairs (Phòng Công tác sinh viên)
Note: Fill in all information fully and accurately as shown in the reference image.

Required details in content box:
- Place of Birth: (As written on the Birth Certificate)
- Citizen ID Details: Number, Date of issue, Place of issue
- Permanent Address:
Student Note:
- Fill in information completely and accurately as shown on VNeID;
- Capitalize proper names and geographical locations correctly.

Attach proof:
- Photo of the “Electronic Identification” section on VNeID;
- Photo of the birth certificate.
Check the captcha box (“I’m not a robot”).
Click Submit (Gửi yêu cầu).

Option 1: Issuance of Student Verification Certificate (Cấp giấy xác nhận sinh viên)
- Note: Department of Student Affairs (Phòng công tác sinh viên)
- Processing Time: 2 days (2 ngày)
- Fee: Free (Miễn phí)
- Purpose: Used for military service deferment; supplementing documents for scholarship consideration; applying for visas; etc. (Dùng để tạm hoãn nghĩa vụ quân sự; bổ sung hồ sơ xét học bổng; xin visa;…)

— OR (HOẶC) —

Option 2: Issuance of Student Loan Confirmation Certificate (Cấp giấy xác nhận vay vốn)
- Note: Department of Student Affairs (Phòng công tác sinh viên)
- Processing Time: 2 days (2 ngày)
- Fee: Free (Miễn phí)
- Purpose: Used for supplementing student loan application documents. (Dùng để bổ sung hồ sơ vay vốn)

Select proposed academic year: Academic year “2026-2027” (Chọn năm học đề xuất: Năm học “2026-2027”)
Select quantity requested: (Maximum 02 certificates) (Chọn số lượng giấy muốn xin: Tối đa 02 giấy)
Click “Submit Application”: (Chọn “Nộp đơn”)
Click “Propose”: (Nhấn “Đề xuất”)

Notification Box Text: “Do you want to send a processing request?” $\rightarrow$ Click PROPOSE (ĐỀ XUẤT).

Click the 3-line hamburger menu icon (Chọn 3 dấu gạch ngang)
Select “Academic Request Management”: (Chọn Quản lý đơn giải quyết học vụ)
View Feedback: (Xem phản hồi)
- Note: Students check feedback for the date to receive results. (Sinh viên xem phản hồi ngày đến nhận kết quả)
Collect certificate as per feedback: (Nhận giấy theo phản hồi)
- Sample Feedback Content: “Students collect certificate from 16:00 on July 31, 2026 (during office hours) at Department of Student Affairs, Campus 331 Do Muoi, An Phu Dong Ward; valid for 15 days. Students please present student ID when picking up the certificate.”