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Student Affairs Department Announcement on Changes to the Registration Method for Student Verification Certificates and Student Loan Confirmation Certificates(Applicable from February 1, 2026).
Appendix: Procedure for Receiving, Approving, and Issuing
Student Verification Certificates and Student Loan Confirmation Certificates
FOR CASES WITHIN THE STANDARD FULL-TIME TRAINING DURATION
On the website: https://hotro.ntt.edu.vn/
> USERNAME and PASSWORD: Same as the username and password used for the OneUni app and the Training Department website / NTTU Learner Portal.
> Student Confirmation Letters are commonly used for:
– Temporary military service deferment;
– Supplementing profiles (Scholarship application, Visa application, etc.);
– Other document procedures such as personal income tax exemption, etc.
> Tuition Loan Confirmation Letters are commonly used to supplement loan profiles at social policy banks.
> Link to view the training schedule by academic year: https://phongdaotao.ntt.edu.vn/sinh-vien/dm-tin-tuc/tien-do-dao-tao.html
After completing the confirmation letter registration through the 6 steps above, please proceed to “Look up confirmation letters to view approval feedback results” from the university with the following steps:
NOTES
- Students will not be approved for confirmation letters if: they have not registered for courses in the current semester; they have not completed outstanding tuition fees (or Health Insurance fees) within the university’s prescribed deadline; they are currently suspended, expelled, on academic leave, or have graduated.
- When arriving to pick up the confirmation letter, students are requested to present their Student Card so that the person-in-charge can verify information and assist in issuing the document. In case a student authorizes someone else to collect it on their behalf, a formal authorization letter from the student as regulated or parents presenting valid identification documents proving relationship to the student is strictly required to ensure personal data privacy.
- The maximum waiting time for document approval is 2 working days from the date of registration (excluding Saturdays, Sundays, and public holidays).
FOR CASES EXCEEDING THE STANDARD TRAINING DURATION
(HAVE NOT GRADUATED ON SCHEDULE)
– Students MUST CONTACT DIRECTLY the Student Affairs Department at Campus 300A Nguyen Tat Thanh or Campus 331A Do Muoi for checks and counseling from staff.
Contact for support during office hours: Hotline 1900 2039 – Press 1 or Ext: 324.
